Legal

Cookie policy

This page lists every cookie and browser-storage item Home Energy Planner may use, what it does, which consent category it belongs to and how long it is retained. Strictly necessary items are required for the site to work and cannot be switched off; everything else is only used with your consent.

Privacy policyPrivacy requests
Cookie / itemCategoryPurposeRetention
hep:cookie-consent:v1Home Energy Planner (local storage)Strictly necessaryStores your cookie choices so the banner is not shown again.12 months (until cleared)
sb-*-auth-tokenLovable Cloud auth (local storage)Strictly necessaryKeeps you signed in to your profile and saved properties.Until sign-out; access token refreshes hourly
__cf_bm / infrastructure cookiesHosting & CDNStrictly necessaryBot filtering, load balancing and request security.Up to 30 minutes
propertypal:manual:<address>Home Energy Planner (local storage)PreferencesRemembers questionnaire answers for a property so you do not re-enter them each visit.Until you clear it or your browser storage
hep:unitsHome Energy Planner (local storage)PreferencesRemembers whether you enter floor area in m² or ft².Until cleared
Aggregate usage measurementHosting analyticsAnalyticsCounts page views and measures performance in aggregate so we can improve the tools. Only set if you allow analytics.Up to 13 months
Campaign measurementNot currently usedMarketingReserved category. No marketing or advertising cookies are set on this site today.n/a

Changing or withdrawing consent

You can change your choices at any time using the button above, or by clearing your browser storage for this site. Withdrawing consent does not affect processing that already took place. Blocking strictly necessary items may stop sign-in and saved properties from working.